This website myartandsoul.au and www.karencurran.au is operated by Karen Curran ~ The Heart of Us and are referred to as the collective ‘we’. This is a very small business and we do our best to provide the best in our services and products as practicable.

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LOCATION & JURISDICTION
Australia

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CLASS, PROGRAM, COURSE
   •    Refunds: No refunds will be issued after the commencement of a class, program or course. In the case of genuine mistakes in enrolment, notice within 24 hours of enrolling will be refunded minus an administration fee of AUD$10.
   •    In the event that a class, program or course is cancelled by us due to minimum enrolment numbers not being reached, or if payment is received when the class is already full, a full refund will be issued. 
   •    Credits: No credits are issued for missed classes. In the case of serious medical circumstances please contact Karen direct.
   •     Your personal contact details will be used solely for the use of Karen Curran -The Heart of Us and will not be passed on to any other sources except in rare circumstances are required by law. 

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PRODUCTS
   •    We do not mass produce products. 
   •    We are proud of the products we have lovingly created both digital and as products produced individually or in small numbers.
   •    Due to their individual nature, no refunds are applicable for digital or printed on demand products. No refunds are applicable for commissioned art in any form.
   •    However, if there is a problem with damage in delivery of a printed product please contact us to arrange a solution, replacement or refund.

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COUNSELLING/THERAPY
No guarantees nor refunds are applicable for therapy as the individual results vary from client to client. However, what is shared is private and confidential except in the case of law or if there is cause to believe that someone is in danger as in the Informed Consent signed by each client. Any referrals or notes cannot be passed to any other practitioner without the express authorisation of the client as your privacy is important to us.
If a session is cancelled by the client other than for genuine illness within 24 hours of session, or session is a no-show, then the full session fee is applicable.

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Thank you for your understanding and co-operation. Our Contact page is here.

Our Privacy Policy is here.

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Subject to change and updates.

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